Skip to content
AstonixAI

AstonixAI · Reception

Let me walk you through this one, from the problem to what we built.

24/7 AI receptionist for clinics

A voice agent that answers every call, books appointments and follows up.

Before

  • Missed calls
  • Manual scheduling
  • Overloaded front desk
  • Lost bookings

After · One system

  1. Answer
  2. Qualify
  3. Book
  4. Sync CRM
  5. Remind
Sector
Healthcare
Type
Voice AI

01 — The story

From the problem to the system.

  1. 01 · The problem

    What was broken

    Clinics lost bookings to missed calls and manual scheduling while front-desk staff were overloaded.

  2. 02 · The challenge

    Why it was difficult

    Calls arrive at all hours, callers need natural conversation, and bookings must land correctly in the clinic’s calendar and CRM without double-booking.

  3. 03 · What we built

    The system

    A real-time voice agent that answers calls, qualifies callers, books into the calendar and CRM, and sends reminders.

02 — How it works

Workflow, step by step.

  1. 01

    The agent answers inbound calls in real time

  2. 02

    It understands the request and qualifies the caller

  3. 03

    Appointments are booked straight into the calendar and CRM

  4. 04

    SMS and email reminders and follow-ups are sent automatically

Built with

  • Retell AI
  • Python
  • FastAPI
  • Telephony
  • CRM integration

Part of our work in Healthcare.

Next case studyDebtclarify loan-management platform

Next step

Have a problem like this one?

Tell us about it. We'll show you what we would build.

Start a conversation